At A Butler Company, we pride ourselves on providing the most customer-friendly cancellation policy in the industry. We understand that plans can change unexpectedly, and we want to ensure that our clients feel supported and valued every step of the way.
Here's how our cancellation policy works:
- Full Refunds Outside of 48 Hours:
- For cancellations made more than 48 hours before the scheduled start time of your event, we offer a full refund, no questions asked. We understand that life can throw curveballs, and we're here to make the process as seamless as possible for you.
- 50% Refund Within 48 Hours:
- If you need to cancel within 48 hours of the scheduled start time of your event, we still offer a 50% refund of your total booking cost. Additionally, the remaining 50% can be applied as credit towards a future event with us. This way, you won't lose out entirely, and you'll have the opportunity to experience our exceptional services at a later date.
Our goal is to provide you with peace of mind when booking with A Butler Company. We believe that our cancellation policy reflects our commitment to putting our customers first, ensuring that you have the flexibility and support you need, no matter what circumstances arise.
Thank you for choosing A Butler Company for your event needs. We can't wait to serve you, whenever and wherever the occasion may be!
